Privacy Policy

This document was last updated on July 21st, 2009.

1.     Acknowledgement and acceptance of terms

InterCity Metro Cleaners is committed to protecting your privacy. This Privacy Statement sets forth our current privacy practices with regard to the information we collect when you or your computer interact with our website. By accessing www.intercitymetrocleaners.com, you acknowledge and fully understand InterCity Metro Cleaners’ Privacy Statement and freely consent to the information collection and use practices described in this Website Privacy Statement.

2.     Information We Collect and How We Use It

a) Personal Information Users

Visitors to our website can register to set up a credit account. When you register, we will request some personal information such as name, address, email, telephone number, company name and other relevant information. Any financial credit card information we collect is solely used to bill you for your dry cleaning and laundry orders that we pick up and then receive in our main office at 438 South Airport Blvd. South San Francisco California. This information may be disclosed to our staff persons involved in the completion of your transaction, the delivery of your order, or the analysis and support of your use of InterCity Metro Cleaners. Your credit card information may be forwarded to your credit card provider.

We will not disclose personally identifiable information we collect from you to third parties without your permission except to the extent necessary including:

  1. To fulfill your service requests for services
  2. To protect ourselves from liability,
  3. To respond to legal process or comply with law, or
  4. In connection with a merger, acquisition, or liquidation of the company.

b) Protection of Information We Collect

InterCity Metro Cleaners offers a secure web page by FormSite to collect certain kinds of user information. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. The systems containing the FormSite data are password protected and well administered.

c. Length of Kept User Information

InterCity Metro Cleaners keeps user data received from Form Site in our secured archives for as long as we reasonably need it or until a customer requests to have it removed. In this case we will immediately delete said person's information from our system.

3.     Accessing Web Account Information

InterCity Metro Cleaners will provide you with the means to ensure that personally identifiable information in your web account file is correct and current.  You may review this information by contacting us by phone at 650-875-9200 or by sending an email to our support attendant at: info@intercitymetrocleaners.com.

4.     Changes to this Statement

InterCity Metro Cleaners has the discretion to occasionally update this privacy statement.  When we do, we will also revise the “updated” date at the top of this Privacy page.  We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect.  Your continued use of the service constitutes your agreement to this privacy statement and any updates.

5.     Contacting Us

If you have questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement and/or our general practices, please contact us at  info@intercitymetrocleaners.com or send your comments to:

 

InterCity Metro Cleaners
Attention:  Privacy Statement Personal
438 South Airport Blvd.

South San Francisco, CA. 94080

InterCity Metro Cleaners will use commercially reasonable efforts to promptly respond and resolve any problem or question.